PRIVACY POLICY

Effective Date: 14th August 2019
Last Updated: 21st July 2025

At J.A. Collard ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website jacollard.com (the “Service”).

By using our Service, you consent to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and usage data to operate and improve our Service.

Personal Data may include:

Full name
Email address
Mailing address and postcode
Any other information you voluntarily provide (e.g. via contact forms, purchases, or newsletter sign-ups)

Usage Data may include:

IP address
Browser and device type
Pages visited and time spent
Date and time of access
Clickstream and diagnostic data

2. Cookies and Tracking Technologies

We use cookies and similar technologies to personalise your experience and analyse site performance.

You can choose to disable cookies in your browser settings, but some features may not function properly. Types of cookies we use include:

Session Cookies – temporary, for navigation
Preference Cookies – to remember user settings
Security Cookies – to protect your data

3. How We Use Your Data

We use your information to:

Provide, maintain, and improve our website and services
Respond to enquiries and provide customer support
Send marketing communications (with your consent)
Notify you of updates, promotions, or news
Analyse website usage and trends
Fulfil orders and process transactions
Comply with legal obligations

4. Marketing & Newsletter Consent

By signing up to our newsletter or joining our reader group, you consent to receive email communications from us. You can unsubscribe at any time using the link in our emails.

5. Data Retention

We retain personal data only as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal and tax obligations
Resolve disputes and enforce agreements

6. Your Rights

If you are located in the EU/UK or under similar privacy laws, you may have the right to:

Access or request a copy of your data
Correct inaccurate or outdated information
Request deletion of your personal data
Object to or restrict certain processing
Withdraw consent at any time (e.g. for marketing)

To make a request, please contact us at j.a.collardauthor@outlook.com

7. International Data Transfers

If you are outside of Australia, please be aware your data will be transferred to and processed in Australia. We take reasonable steps to ensure your data is treated securely and in accordance with applicable laws.

8. Security of Data

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute protection.

9. Third-Party Services

We may use trusted third parties (e.g. payment processors, email platforms) to help operate our website. These providers have access to your data only for tasks we’ve assigned and are obligated not to use it otherwise.

10. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content, privacy, or security practices of third-party websites. Please review their policies separately.

11. Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect data from individuals under this age. If you believe a child has submitted information, please contact us to remove it.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date. We may also notify you by email or site notice if changes are significant.

13. Contact Us

For any questions about this Privacy Policy, please contact us at j.a.collardauthor@outlook.com